It is incumbent upon a security guarding company to be cognizant of the needs to a client. ‘Just providing guards’ is too ‘one dimensional’ & is an insufficient response in the 21st century. MSS understands this, so in order to meet needs, MSS provides a range of trained & fit for purpose male & female security guards: (a) Standard, (b) Premium, (c) strong Customer Care/Visitor Ambassador orientation, (d) Emergency Response Team (high level of multi-skillset training), (e) Specialists – VIP/high- value item escorts, Cargo/mail room search/inspection officers & others.
MSS maintains a strong workforce of uniformed and plainclothes security guards protecting Clients' properties on a 24/7/365 basis. They perform conventional day-to-day duties such as static post, incident handling, traffic control, foot and mobile patrol and are trained to carry out ad-hoc duties as and when required.
Four MSS Guards win Awards in the “The Outstanding Security Guard” category in the Kowloon East Best Security Services Awards 2020-2021
Two MSS guards Deliver Service with Care straight from their Hearts
Uniforms of Elegance for MSS Security Staff at the M+ Museum
Meticulous David WONG sets High Standards for Accident Prevention Training as well as Grooming
MSS’ Morning Prayers guarantee Quality Standards to the Agreed Service Levels and Beyond
The Arrival of Security Supervisor FUNG Kwok-Yin brings out the Best of his Security Team
MSS pays tributes to all Hong Kong Security Personnel on the annual event of 2021-07-24
Three MSS guards receive Compliments from Flat Owner for their Outstanding Performance
MSS Guard DENG Jinyue receives Compliments from customers in recognition of her exemplary work
Elke CHAN Shares Her Property Management Experience with Her Team to Further Enhance, Bolster and Uplift the MSS Service Quality
Four MSS Frontline Officers named Most Outstanding Guards under Client's Mystery Shopper Scheme
A guard who brightens up customers days and takes pride in his Job is Judged to be a Ray of Sunshine.
Strategic Partnership formed between Platinium Aviation Service AB and MSS for a successful bid
Shawn LEE wins CSI's Best Security Guard Award 2020
A theft prevention in winter crime peak season
MSS Service Commitment Annually – Winter Precautionary Operations
Security and Traffic Controller LEE excels himself in a Class A Building he was selected to serve
Role model of MSS stepping into his statutory retirement age
Fanny YUAN settles and stays in security industry
Customers and peers rest assured with Tim MAK
Weekend Angler Max CHAN works with MSS
Sami MUI receives two security industry awards
Magic words in the security industry
Road traffic control guards at work
A glance of MSS Duties at One ifc
MSS to change conventional uniform colour
MSS receives appreciation award from Great Eagle Properties
As MSS is an equal opportunities diversity employer it employs a number of non-native security guards amongst whom are Nepalese and other nationalities. The deployment of these is normally based on operational requirements or client’s request. It should be noted that it is not race, creed shape or size of guard that dictates their post but the level of training, written ‘guides-to-action’ that benchmark the appropriate deployment and ensures they are ‘fit-for-purpose’.
Protecting building occupiers from COVID-19
Nepalese guard at a Class A tower
MSS is able to deploy a fleet of patrol vehicles to perform mobile patrols that visit clients addresses. These provide a mobile deterrent to potential criminals and elevate the degree of protection the security guards are providing. The Patrol Cars carry out a number of other functions for our customers and these include:
- Regular and/or random quality checks of client’s required locations (Day and Night)
- Assigned quality checks of our customers sites (Non-MSS Security)
- Emergency call-out in response to alarms received.
- Emergency call-out in response to calls made by out site staff.
- Delivery of manpower and/or equipment to work sites and event venues.
Mobile Patrol app in operation