Michael CHAN (photo), an MSS training consultant, was tasked to write up the comprehensive security training curriculum some 6 months before the opening of the museum of visual culture in West Kowloon. The training package is composed of over 60 modules from the basics (e.g. House Rules, OSH and etc), standard operating procedures (SOPs) to the detailed handling of incidents and emergencies (COPs), to be in line with the client’s requirements. Any new issues that come to light from different visitor profiles and the changing environment will be discussed, revised and incorporated into monthly training refreshers. Michael is also responsible for the conduction of training and describes himself as the spearhead of the unique type of security training designed for a world’s leading museum.


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