[2021-09-10] MSS’ Morning Prayers guarantee Quality Standards to the Agreed Service Levels and Beyond
The day-to-day operations of a typical sizeable security company are so heavy and complicated that it necessitates a means to effectively exchange updated information between departments, to which the industry refers as the ‘Morning Prayers’. MSS adopts this good practice ‘religiously’, and the morning prayers take place steadfastly on all working days come rain or shine. This ensures all stakeholders are on the same page such that the next series of actions that will be taken are up to the instant requirements of its clients and at the agreed service levels or beyond.
一家典型而較大規模的保安公司每日的運作實在非常繁複,一般都需要一種方式來促使各部門交换最新的信息,行內皆稱之為「早禱會」;宏力保安亦沿用這個「習俗」於每個工作天無論風吹雨打必進行早禱會,確保各持份者對於客户即時的要求將採取一致的行動,達到或甚至超越與客户商定的服務水平。
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